Company Overview:

Customer service support is a part of company’s Customer relationship management. Customer support and a relation are combined with the contact center, call management system and help desk.

In sales oriented center mostly focus on generating sales.In service-oriented center provide services to their customer. Customer care service works as a push marketer to remind about the past products.

Services related to Industry:

CRM software is most commonly used to manage a business-customer relationship. CRM software systems are also used in the same way to manage business contacts, employees, clients, contract wins and sales leads.Customer relationship management has different criteria like-

• Customer data
• Customer interaction
• Access business information
• Automate sales
• Track leads
• Contracts
• Marketing
• Customer support
• Clients and contacts
• Support vendor/partner relationships
• Employees
• Knowledge and training
• Assets or resources

What ASCII provides:

We, ASCII system will provide CRM software according to your industry’s needs. So management can find easily any information about the customer when they needed.